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Testimonials 2018-03-21T06:12:37+00:00

Candy Buzan Customer Reviews

Client Testimonials

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Average rating:  
 100 reviews

Every thing is good and we are glad that we know you and were in a position to help us. You have always made us feel that our best interest was top priority and that is not the way things are in this day and age so how lucky are your customers. Thanks again!

Candy, everything was great, and the communication was excellent with Billie. The whole deal was done in a very timely manner. You've got a very good group of people with you. Hope to see you soon and your family is doing well.

Just wanted to say thank you for everything you guys were very awesome to work with! Thanks again

Thank you Candy! Congrats to you as well. Job well done.Have a great weekend!

Candy, Thank you very much to you and your team.You've done it again! 🤗🙆‍♀️👍

Thank you Candy,It was a breeze working this deal with you & your team.Now I know why everyone brags about you and your level of service (especially Reba Saxton)!Enjoy the rest of your day.Heidi J.

Fantastic!!!! Thanks a lot for the great service, Candy.Working with your team was easy!All our expectations were met!Please make sure your team does receive our gratitude.We appreciate the gift you left with the Title company today.God bless

Candy,Patrick & I thank you so much for all that you have done!All the emails, quick meeting, phone calls.We truly appreciate everything!You & Your Team are AWESOME!Thank You All for the Gift at Closing!We Love It,Carvil

Candy,
Thank you for all your hard work on this, you always make it look easy and I know it's not always that way.

Thanks again.

Kim was amazing. She was very easily reached as sounds so reassuring she really made this stressful process easier. Thank you Kim

Thanks for helping her realize her dream of purchasing a home.

Mrs. Kim Nielsen was a consummate professional and worked diligently with my wife and I to assist us in finding the loan product that was most apropos for us.

Candy,

I just wanted to send you this follow up email to thank you for all of your assistance during the loan processing. Please extend the big thank you to your amazing team.
Thank you again

Thank you for your efforts in our behalf it truly has been a pleasure working with you.

It's always a pleasure to work with Trudy. She makes this process so easy! I appreciate her willingness to help and she's always quick to respond to any questions. Trudy's a great asset to your team! Thank you!

We want to personally thank you and your team for our beautiful wine bottle and for everything in general! Here is a picture of our family in front of our new home!

Hello everyone!

We just wanted to send you all a quick thank you for helping Fredy and I find our first home! We truly appreciate everything you did in helping us along the way.
Also, thank you so much for the wine and special gifts you gave us, we loved them!! It was such a sweet surprise!

Thanks to you all we had a great first experience as homeowners! It was a pleasure to work with you all!

Hope you had a great day!

On behalf of both my wife and I let me say thank you for the work you have put in in our behalf. You and you office have been amazing to work with.

Hi Candy, Kim and Billie,

I just wanted to thank you again for all of your help in funding my home. I have raved about all of you and will continue to recommend you to my friends and colleagues.
It was very thoughtful of your office to send the bottle of wine to closing. What a nice housewarming gift!

On behalf of my wife and I, I would like to thank you for helping us finance our second investment home. The whole process was very simple and easy to follow through. Your instructions about required documents were spot on from the beginning and even your under writing team did an amazing and efficient job of inquiring about open questions in a timely manner. There weren't any back and forth phone calls or emails exchanged regarding clarifications and that is something we really appreciate.

Once again we do appreciate you and your team's assistance & patience during this process. Looking forward to working with you again soon.

Well all I can say that this organization is excellent and I will definitely refer Friend's and family. Thanks for all the helps.

Hi Candy, I hope you are having a great week! I wanted to send you a quick note to brag a little on Kim Nielsen. Between my wife and I, we have purchased 10 homes over our lifetime and have never experienced such a smooth process as we did on the purchase of our new home in Alabama. From the initial loan application, to underwriting, to closing, it was absolutely seamless. We closed on time without a single obstacle along the way. In a time where people communicate almost exclusively by email, Kim kept the process personal by also staying in touch by phone. In fact, I had a few conversations with her well after 7PM because she wanted to make sure my questions were answered promptly without having to wait a day. True customer service has become almost extinct in the mortgage industry, however, Kim and her entire team excel at it! My business is in the service industry so I understand that we were not her only clients…but she made us feel like we were her only clients.

Being in the service industry, you definitely hear when something goes wrong, but not necessarily when something goes right so I just wanted to pass this bit of good news along to you. And to say Thank You to everyone at the Candy Buzan team for a job well done! Have an awesome week!

Candy Buzan is very knowledgeable, available, has a great reputation and comes highly recommended, but most important for me, I can trust her. I don't even shop rates, because I would rather work with her. I can have peace of mind.

I want to thank you for your continued great customer service. As always the process went smooth and you all did a great job.

Hello Candy,Thank you, Billie and staff for assisting me and Krista with re-financing our home.You kept us informed with each step and we appreciate your professionalism throughout the process.I will definitely recommend your services to anyone looking for a loan.We'll get in touch with any financial needs in the future or questions.Thank you.Take care,

Candy,Opening the door to my brand new house yesterday was one of my happiest moments.Thank you so much for the wine. What a special treat to have waiting for me at the title company.You and your staff were wonderful through the whole process and I want to give you my sincere thanks. Everything was done in the time frame you told me.Bless you and your staff.

Thank you again for all your long hours and attention to details and keeping us so informed and being so on top of EVERYTHING every step of the way!! You make up an AMAZING team and I can't tell you how grateful we truly are for all you have done for us! The way you all communicate with eachother and help eachother is so wonderful and made us feel so secure that you always knew what was going on and what needed to be done next and no one was confused or lost, including US!!Moving to a new state and being so far away could have been scary but you all made it so easy and simple and (dare I say it...) stress free! We could not have done this major life change without each of you and I will forever be grateful for your help and professionalism! You are the BEST!!Thank you all! Big Hugs!

You have restored our faith in humanity and business.Love you guys and we will for sure write an amazing YELP review 😉

Hello Candy,We appreciate all your help with this process. Thank you for all of your time and attention. It just didn't work out for us at this point, but we are going to take a little extra time to find the best situation for us. Haja said that you were knowledgeable, courteous and "straight to the point". That resonated with both of us and we wanted to thank you. I'm hoping we might cross your path again when we head back down this road in the near future.

There are no words to express my gratitude for all you've done to help us close on the house last Friday. This was quite a journey for everyone involved so thanks for sticking with us. You both are awesome!!

Hi Candy, Kim and Billie,I just wanted to thank you again for all of your help in funding my home. I have raved about all of you and will continue to recommend you to my friends and colleagues.It was very thoughtful of your office to send the bottle of wine to closing. What a nice housewarming gift!

Thanks for all help and being there during this exciting and wonderful time in our life! You all were fantastic!

You were in my thoughts and I wanted to say again, how much I appreciate your getting the paperwork down or me to refinance my mortgage. I was in a bad spot with Buttross as the interest was at 10% and moving to 20% at the end of 24-months. I thank God for you and those who follow in your foot steps to assist consumer as myself. Again thank you and blessings to you

Hello special people!,

There are no words to express my gratitude for all you've done to help us close on the house last Friday. This was quite a journey for everyone involved so thanks for sticking with us. You both are awesome!!

a BIG THANK YOU for all the hard work you did to get our loan approved and processed! It was such a pleasure working with you both. We are absolutely in love with our home and our neighborhood and we are beyond appreciative that you helped us get the loan to own this home. This is a whole new beginning for our family and we are so thankful Elaine put us in touch with you. You both were phenomenal to work with and very thorough and I appreciated the quick response to my questions and concerns. Thank you on behalf of myself and my entire family!!!!

I hope you all are enjoying your summer and you have a fantastic weekend:)

Thank you so much Candy! I can't tell you how wonderful of an experience this has been! This is our 4th home we have purchased and you and your team have made the whole process feel so easy and smooth! You always answer emails so quickly and you have been more then helpful with any questions or concerns! I can't thank you enough for all you have done!
Best Wishes always,

I called Jen and told her about our phone call and she confirmed how amazing and awesome you all are!!! You have restored our faith in humanity and business. <br /><br />Love you guys and we will for sure write an amazing YELP review 😉

Thank you. Your team made this experience a pleasure. Thank you again from the G*** family!

I Just Wanted To Send You “VERY NICE” People That Helped Get Me & My Wife Get Into Our New House!

I just wanted to send you “VERY NICE” people that helped get me & my wife get into our new house! Words airn’t enough to say how much we are so greatful!We really “LOVE” our house!It’s so beautiful!… THANK YOU AGAIN! GOD BLESS you all!

Candy: I Just Want To Say Thank You For Making Our Lending Process So Smooth And Easy.

Candy: I want to thank you so much for all you did to help me get my new house…you worked so hard to get me into the new house in such a short time…I appreciate that with all my heart and my girls and mom appreciate all you did to make that happen…I love my house and so looking forward to spending my time making it a home for my girls and mom!!

Candy: A Big Thank You To You And Your Team For Pulling This Off In Such A Short Amount Of Time!

Candy: A big Thank You to you and your team for pulling this off in such a short amount of time — I really know who my go to person is :D.

Candy: A Big Thank You To You And Your Team For Pulling This Off In Such A Short Amount Of Time!

Candy: A big Thank You to you and your team for pulling this off in such a short amount of time — I really know who my go to person is :D.

Thanks Candy!

Thanks Candy! You were a absolute blessing and help to Jess and I! We will refer everyone to you we can! (even though we live in ok)!

Love, Love, LOVE Candy Buzan, Patty Perez And Diane Clark!!!

Love, love, LOVE Candy Buzan, Patty Perez and Diane Clark!!! Would recommend them to any & everyone. I work in the title business & can refer quite often

I Would Highly Recommend Candy To Anyone Seeking To Purchase A Home Or Refinance.

I would highly recommend Candy to anyone seeking to purchase a home or refinance. She runs her business with her customers in mind, and their best interests to heart.

I have already recommended Candy Buzan to my neighbor and she is getting in touch with Candy to refinance her home. I also want to say that Candy’s staff were so kind and helpful and always ready to help me with any questions I had. The whole process truly exceeded my expectations

It is always a pleasure working with Candy and her staff, they deliver on time and accurately. Candy and her staff Patty Perez provide great customer service, they know the process and we close on time every time.

Thank you for all your help with acquiring our new home. We LOVE it!!! The boys are so excited over their own rooms and having our own house again. We are truly blessed to have you and everyone else that has helped work on our purchase. Thank you again for putting in the extra time with getting the papers processed. You all are our Angels. Thank you again and may you all have a wonderful and merry Christmas.Candy

Trudy, You are an amazing person and we are so grateful for you and this home!! I couldn’t ask for anything else ... besides new furniture haha but seriously we are so Happy and you are a hard working and extremely professional person who never gave up hope for us and because of you we now can call this house a home!! I hope you have a blessed day and enjoy our pictures of our finished home!

Sincerely,
Chelsea and Omar L.

Greetings Candy!!
During this month of Thanksgiving, I have been reflecting on the things I am most grateful for. Primary among them is your talented in being able to assist me and make my refinance happen! Thank you for the work you do at PrimeLending to make dreams come true. Without your commitment and creativity, the business would be different to say the least. I wish you a Thanksgiving filled with abundance and bright moments. Thank you for everything you've done in helping me achieve the dream.

You are the talk of the town I’ve heard your name (everything positive) several times this week. Realtors I’ve never worked with from Austin area had wonderful things to say about you and your awesome team!!

I truly enjoy ALL of your files, I wish 100% of our files with loans had your name!
Happy End of the Month!!!

Candy, now that the dust has settled; thank you for your diligent work and assistance. Deb and I appreciated your promptness and attention to detail! We will definitely recommend you! Thanks for the gift and best wishes for a successful 2015.

You were absolutely amazing through this whole process. What a great anniversary we had today 🙂

Btw we got an offer on our Kyle house an hour after closing!!

Again thank you for your patience and help through all of this. Here are some pics!!

Kaila

Candy,

Blake and I wanted to thank you again for all your help! Everything went fine with our closing last week. We really appreciate everything you did to help us purchase our investment property!

Working with you and Prime Lending was a pleasure and we would highly recommend you guys!!!
Thanks again,
Audrey

Candy, I would like to thank you once again for your service. You and your team did an awesome jobworking with James and I like you did. We are so happy in our house, which I am convinced we would not have found if it was not for Debbie. Thank you for the recommendation. Please know that you will be recommended to our friends and acquaintances many times over. From the bottom of my heart I hope we meet again. Merci mon ami.

Candy Buzan and her team are by far the most professional group we have ever worked with. The service and human element was outstanding. There was never a time that they let us down. All information provided was clear and any questions were dealt with in a very timely manner. A+ is the grade for Candy and her team! Thank you Thank you!

I want to take a few moments and thank you and your great team for Ken and me. We're so very grateful in your professionalism. Your guidance was excellent.

Great! Thank you Candy 🙂
You have been such a huge help with all this so we can't thank you enough. We are very excited and can't wait to be in our home!

Thank you Candy for all you hard work, patience, and help throughout our home buying experience! Thank you for your house warming gift, that is kind of you! We appreciate all you have done for us.

Just want to say thank you for all your help getting all the paper turned in and approved. Also, thank you for the bottle of wine. Appreciate that very much. Thanks again.

Hello Candy ... just wanted to thank you for all your hard work ... love the bottle of wine with the picture of my house on it... thats really cool... so once again thanks

We just wanted to say thank you for helping our family, Jeremy and Beth. We know they really appreciated not only your expertise but care during the process of purchasing their first home. Thanks for helping to make their long awaited dream come true.

I just wanted to thank everyone for your support, quick responses and for making everything so smooth in general. It was great working with you and we are very happy with the house.

I will definitely recommend prime lending in the future.

Thank you so much for the address stamper! What a fun surprise!

And, thank you for all of your hard work in helping us buy a new home. It was quite a process, but you were for us all the way and we really appreciate it. Even when things didn't go well for us, you encouraged us with professional advice and help. And, in the end, everything worked out better than we could have dreamed!

Thanks so much for the wonderful bottle of wine you sent to the title company for Rennie and me! That was a nice surprise! And to have it personalized made it even nicer. Rennie and I decided to wait to open it until we officially move into our house, which won't happen until Sunday July 20. We've got lots of little things to do first, including having the carpets cleaned. Anyway, we appreciate your generosity as well as your thoughtfulness. Even more, we appreciate the remarkable service you provided. A big thanks for your knowledge, your skill, your enthusiasm, your diligence, and your professionalism. (And thanks to your whole team--I know Patty and Kim helped, so please pass our thanks on to them as well.) We will definitely let others know how wonderful you and your team are!

Thank you Candy!! Very much appreciated!

Just so you know, I give your name out every chance I get. Still really thankful for all you did for us.

Have a great week!

Rob

I just wanted to say thanks for the wine and for making the home buying process so easy. You and your team have been very easy to work with and Kayce and I appreciate all that you've done for us. I hope you have a great week!

Candy Buzan made everything perfect, just like the last time I needed a mortgage.

Easy online application; loan officer contacted me quickly; loan officer kept me informed regarding needed paperwork.
Overall I felt as though I was in very capable hands.

Candy was great and knowledgeable! Always prompt on any questions we had.

I enjoyed the local atmosphere I had because my builder had worked with the loan officer before and everyone was familiar with the process and things went very smoothly.

Thank you so much for all your help during this process. Also the bottle of wine was a very nice touch to the close of the house. If you ever need a reference or someone to say great things about you, I am available any time. Once again thank you for all that you have done!!!!

Thank you so much for all your help. You and your assistant are AWESOME!! You both made our 3rd time around a VERY pleasant process. We were almost ready to give up but you helped us see the light at the end of the tunnel. THANK YOU!!!!!
I received the bottle of wine, what a great surprise. We will cherish it!! Thank you again!!

Just wanted to send you a quick note to say Thank You for taking great care of my family and their loan needs. I greatly appreciate the professionalism and care you and your team took with them! If there’s ever anything I can do for you, please let me know!

My loan officer made it very painless process.

The positive attitude of all the people that contacted me and worked with me. They were extremely polite and patient.

Candy was easy to communicate with and kept in touch regularly to ease me through the loan process

I would like to thank you all for all the great effort we put forth in getting the James to Closing. As well The James were thankful for the wine supplied, they really enjoyed seeing their Home on the Wine label.

Thank you for all your help in a successful loan. If we ever have an opportunity to refer new clients to you, consider it a very good recommendation from us.

I have had the privilege of witnessing Candy’s 25-year career of excellence as a Superior loan officer.

I have had the privilege of witnessing Candy’s 25-year career of excellence as a Superior loan officer. Real estate professionals and buyers can rest assured no one in the mortgage business can surpass Candy’s caring, knowledge and performance in the mortgage business. I consider Candy a key player of the team and look forward to 25 more years of excellence.

by Pennie C., Vice-President, Longhorn Title Company, Inc. on Team Candy Powered by New American Funding - Round Rock, TX Mortgage
I have been closing for Candy for several years.

I have been closing for Candy for several years. As an escrow officer I can tell you that the lender can certainly make or break a transaction. We always receive the documents prior to closing, not while the customer is sitting in our lobby. The funding process is as painless as it gets in today’s world of endless e-mails and faxes. I wish all closings we do as a company were as smooth and problem free as they are when we close with Candy and her staff. In my 15 years of experience, I have not met many loan officers that care and strive for above and beyond customer service and satisfaction as she and her staff do.

I have had Candy do 3 mortgages for me and 4 or 5 for other members of my family over the years.

I have had Candy do 3 mortgages for me and 4 or 5 for other members of my family over the years. I have bought 38 homes in my life and I have never had service as good as I have with Candy. She is quick, efficient and has a staff with years of experience and service oriented attitudes. When you are given your estimates they are always right.

Hello Candy and Patty,

I hope you are both doing well. I just wanted to thank you for helping us through our first home buying experience. We were very intimidated by the process, but you helped to put our minds at ease. We really appreciate you!!

Thank you so much!!!

Thank you so much!!! It has been a GREAT year!!! Thank you for everything you did to make this dream possible.

Thank you so much!!!

Thank you so much!!! It has been a GREAT year!!! Thank you for everything you did to make this dream possible.

Words can not express how thankful I am to you two for making our dream of owning a home a reality.

Thank you for all your help, everything went terrifyingly smooth. We always hear the horror stories about the application and financing part of buying a house, but you and your staff made it so smooth we kept waiting for the you-know-what to hit the fan but it never did. If I get the chance to refer someone to you I will do it without reservation.

Thank you for all your help, everything went terrifyingly smooth.

Thank you for all your help, everything went terrifyingly smooth. We always hear the horror stories about the application and financing part of buying a house, but you and your staff made it so smooth we kept waiting for the you-know-what to hit the fan but it never did. If I get the chance to refer someone to you I will do it without reservation.

Keith and I just wanted to thank you again for helping us with our refinance!

Keith and I just wanted to thank you again for helping us with our refinance! We were so worried about the appraisal, but Dean Jackson, the appraiser, was so nice and very knowledgeable and was able to see the value in our home that we do. You can tell he really cares about what he does. So, everything seemed to go smoothly—-you made it so easy for us and we truly appreciate it! We have been recommending you to everyone! Take care!

We would just like to thank you for helping us with the purchase of our house in Pflugerville.

We would just like to thank you for helping us with the purchase of our house in Pflugerville. We enjoyed working with you, your courtesy and understanding, and appreciate all of your hard work.
Have a Happy Holiday season!

Thank you Candy for your hard work in helping Wesley and I get approved to purchase our home.

Thank you Candy for your hard work in helping Wesley and I get approved to purchase our home. We will happily refer you guys to all of our friends and family. Thanks again and we really appreciate your work!

Thank you for all of your help.

Thank you for all of your help. I will definitely recommend you again in the future.

Just wanted to send you all a quick note to say THANK YOU!

Just wanted to send you all a quick note to say THANK YOU! We are all moved in and unpacked at our new home in Lexington. We absolutely love this town and our new neighbors are extremely sweet and friendly. None of this could have been possible without all three of you. From the very start you made all the piles of paperwork seem a little easier to manage. And you put up with my pesky emails!

I just wanted to send you “VERY NICE” people that helped get me & my wife get into our new house!

I just wanted to send you “VERY NICE” people that helped get me & my wife get into our new house! Words airn’t enough to say how much we are so greatful!We really “LOVE” our house!It’s so beautiful!… THANK YOU AGAIN! GOD BLESS you all!

Candy: I just want to say thank you for making our lending process so smooth and easy.

Candy: I just want to say thank you for making our lending process so smooth and easy. Y’all were so helpful and quick to respond when we had questions, it made the whole buying a house thing fairly easy! We really appreciate everything!!

Candy: I want to thank you so much for all you did to help me get my new house

Candy: I want to thank you so much for all you did to help me get my new house…you worked so hard to get me into the new house in such a short time…I appreciate that with all my heart and my girls and mom appreciate all you did to make that happen…I love my house and so looking forward to spending my time making it a home for my girls and mom!!

Candy: A big Thank You to you and your team for pulling this off in such a short amount of time!

Candy: A big Thank You to you and your team for pulling this off in such a short amount of time — I really know who my go to person is :D.

Thanks Candy!

Thanks Candy! You were a absolute blessing and help to Jess and I! We will refer everyone to you we can! (even though we live in ok)!

Love, love, LOVE Candy Buzan, Patty Perez and Diane Clark!!!

Love, love, LOVE Candy Buzan, Patty Perez and Diane Clark!!! Would recommend them to any & everyone. I work in the title business & can refer quite often

I would highly recommend Candy to anyone seeking to purchase a home or refinance.

I would highly recommend Candy to anyone seeking to purchase a home or refinance. She runs her business with her customers in mind, and their best interests to heart.

I have already recommended Candy Buzan to my neighbor and she is getting in touch with Candy to refinance her home.

I have already recommended Candy Buzan to my neighbor and she is getting in touch with Candy to refinance her home. I also want to say that Candy’s staff were so kind and helpful and always ready to help me with any questions I had. The whole process truly exceeded my expectations